Shipping, Returns & Refunds
Terms and Policy
PLEASE DIRECT ANY SHIPPING OR ORDER STATUS QUESTIONS, PROBLEMS, OR CONCERNS TO US AT GreenIceMelt.com
The Green Earth Deicer Company, Inc.
Fond du Lac, WI 59437
PHONE: (800) 528-1922
Hours of Operation: M-F: 9:00am - 7:00pm CST
Urgent Voice mail messages will be answered as quickly as possible.
PAYMENT: Pre-payment is required on web orders: Prices Subject to Change Without Notice
SHIPPING AND FREIGHT: - We use UPS Ground on smaller items. Freight companies on pallet shipments, Best way.
A processing fee which includes all shipping and handling will be added to your total based upon the amount of your order.
Our products are non-hazardous materials.
RETURNS / REFUNDS: We stand behind our products. Any items that are defective may be returned for a full refund or replacement within 30 days. Buyer pays return shipping costs. Please contact us to arrange any returns.